Recognizing a Pipeline Emergency

How to safely identify the signs of a pipeline emergency.

Thanks to continuous monitoring, safety training, regular maintenance, public awareness and advanced technology, pipeline emergencies are rare.
But emergencies do occur.

Any of the following could be considered a potential emergency situation and require a call to 911:

  • Fire, explosion, or a natural disaster at or near a pipeline or related facility
  • Accidental release of hazardous vapors and/or liquids from a pipeline or related facility
  • Acts of sabotage
  • Operations failures causing a hazardous condition

Such events require immediate response and coordinated communication between emergency officials and Flint Hills Resources.

Spy glass icon

Do you see:

  • Persistent bubbling in standing water
  • Dead or discolored vegetation
  • A sheen on the surface of standing water
  • Pooling liquid on the ground
  • Slight mist of ice or unexplained frozen ground near a pipeline during warm weather
  • A white cloud or fog
  • Flames or vapors
  • An unusual amount of melted snow
  • Dirt blowing from a hole in the ground
Smelling nose icon

Do you smell:

  • Strange or unusual odors similar to petrochemicals
  • “Rotten eggs”
Sound wave icon

Do you hear:

  • Hissing
  • Roaring
  • Bubbling
  • Explosions
  • Other unusual noises

Call to Report a Pipeline Emergency

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